Benefits for various users
The T&Tnet services will considerably facilitate primary end-users everyday movements encouraging them to maintain their active participation in society. The system will improve mobility and autonomy of the target population by providing assistance for traveling and by stimulating their reasoning and perceptual abilities in everyday life.
Next, the service also lightens the burden for family members, care persons, and other secondary end-users as the primary end-user will be enabled to solve daily challenges in an independent manner. Tertiary end-users, such as for example NGOs teaching digital literacy to the elderly, will benefit because the service provides personalized support and guidance that may make teaching and ICT courses potentially more tailored and modern pedagogically in a way that increases motivation among both instructors and the elderly participants.
The NGO may focus on teaching those who need personal assistance most and in this way prioritize the resources more efficiently. Another highly valuable benefit both for NGOs and for others (e.g. Business Intelligence) is the potential for exploitation of the increasing amount of traffic data in smartphone through the use of GPRS or UMTS.
Benefits for society
The society as a whole will benefit from such a solution due to its generic nature, which makes it almost universally deployable, and because there are many individuals outside AAL JP Call 4's defined target groups with challenges in encounters with technology. Moreover, transport companies and cities may experience an increased value of their transport solutions offering new ICT based services to the public in general. Also the research community will draw advantages from T&Tnet in form of new knowledge in the involved research areas, new problem-solving skills and valuable experiences among the participants. And last but not least, other stakeholders including companies and organizations will prepare the ground for addressing new markets with new services by means of T&Tnet. The table below illustrates the benefits for various stakeholders.
The T&Tnet project will use a user-centered approach that involves directly end-users throughout the development lifecycle. Three basic principles of this approach will be followed: (a) an early focus on users and their needs, (b) evaluation and measurement of product usage, and (c) iterated design. End-users organizations (FR, SN, ZGZ) will use a variety of techniques and methods to take into account the user’s experience for the design of the product features.
Field Trials with users in realistic outdoor environments will be conducted in Spain, France and Norway to evaluate the Usability, User Experience, Accessibility and Acceptance of the location-based services and travel guidance. Ethical issues will also be explored by end-users organizations with regard to technology acceptance and usage behaviour.